234bd's commitment to responsible play
Enjoy entertainment within your limits — our tools and guidelines help you stay safe and well.
Safe entertainment is our priority
234bd believes that online casino and betting is fundamentally an enjoyable form of entertainment — and ensuring it always stays that way is our responsibility. While enjoying the excitement of the game, it is very important to stay aware of your own time and spending limits.
We encourage all our players to use the platform responsibly. On this page you will find — information on the risks of gambling, signs of problematic behaviour, and the tools available within 234bd to help you stay in control.
Remember: gambling is entertainment, not a source of income. Only play with money you can afford to lose. If you ever feel the situation is getting out of control, seek help promptly — 234bd is always here for you.
Our responsible gambling tools
234bd gives you full control — set limits as you prefer and stay safe.
Set Deposit Limits
You can set the maximum amount you deposit daily, weekly, or monthly yourself. Once a limit is set it takes effect immediately, and a waiting period applies when increasing it.
Time-Out
Take a short-term break — from 24 hours up to several weeks. During this time you will not be able to log in or place bets, but you will return automatically once the period ends.
Self-Exclusion
Choose the self-exclusion option for a long-term break. Once activated, the account cannot be reactivated before the set period ends. This is the most effective step in serious situations.
Set Loss Limits
Decide in advance the maximum amount you can lose over a given period. Once the limit is reached, no further bets can be placed — this keeps your budget protected.
Session Time Limit
Set the maximum duration of each gaming session. When the set time is up, you will receive a notification and the session will end automatically.
24/7 Support Centre
Contact our support team about any issue or concern — at any time, day or night. We are ready to speak with you in Bengali via live chat or email.
21+ age requirement
234bd strictly does not allow anyone under 21 to open an account or play games. Age verification at registration is mandatory. If we confirm that an underage person is using an account, that account will be closed immediately and all funds will be returned.
Please make sure that underage members of your household cannot access your account. Keep your login details secure and make a habit of logging out of your account.
Protection of Minors
For ages 21 and above only. Keep your login details secure and out of reach of children.
Warning signs of problematic gambling
If you notice any of the following signs in yourself or someone you know, please seek help.
Developing a tendency to bet more to recover lost money ("chasing losses")
Thinking about or using money set aside for rent, food, or essential family expenses to gamble
Lying to family or friends about how much you play and for how long
Repeatedly trying to stop playing but failing
Prioritising gambling over work, family, or social responsibilities
Turning to gambling to relieve stress, depression, or anxiety
Thinking about taking on debt or selling assets to cover gambling costs
Practical tips for staying well
Following these simple habits will keep gambling an enjoyable activity at all times.
Set a budget in advance
Before each session, decide the maximum amount you can spend. Once you reach that limit, end the session — win or lose.
Keep track of your time
Note the time before you start playing. Playing for a long stretch at a time causes mental fatigue and reduces your ability to make decisions.
No betting on emotion
Avoid placing bets when you are angry, frustrated, or overly excited. Playing with a calm mind leads to better decisions.
Take regular breaks
Take a short break every hour. Stand up, drink some water, refresh yourself. Breaks help you make decisions with a clear head.
Gambling is not a livelihood
Online casinos are never a reliable source of income. Treat it as entertainment — just as you spend money going to the cinema.
Talk to your loved ones
Speak openly with family or a trusted friend about your gambling habits. An outside perspective can be very helpful at times.
Find healthy alternatives
There are many other forms of entertainment besides gambling — reading, sports, spending time with family. A varied lifestyle is good for mental health.
How to set limits and breaks at 234bd
After logging in to 234bd, go to the Responsible Gaming section in your account settings. There you will find the following options:
- Deposit limit: Set the maximum amount you can deposit per day, per week, or per month. Minimum deposit ৳200.
- Session time limit: Decide in advance how long you want to stay in a gaming session.
- Loss limit: Set the maximum amount you can lose over a given period.
- Time-out: Temporarily close your account for a few days — it will reactivate automatically when the period ends.
- Self-exclusion: Activate this option for a long-term break. It cannot be withdrawn before the set period ends.
If you have any trouble using these tools, contact our 24/7 support team directly.
If you need help, contact us
If you feel that gambling has become or is becoming a problem, do not feel embarrassed — let us know right away. The 234bd support team is with you seven days a week, twenty-four hours a day — fully in Bengali.
Live Chat
Get instant help using the live chat button at the bottom of any page. Our representatives speak Bengali.
Email Support
For detailed issues, write to us by email: [email protected] — we try to respond quickly.
Frequently asked questions about responsible gambling
Play responsibly,
enjoy the fun
Let every gaming session at 234bd be controlled and enjoyable. If you have questions, check the FAQ or visit our games section directly.